Privacy Policy for Shell Yeah!
Effective Date: April 1 2025
Welcome to **Shell Yeah!**, a vacation rental property managed by **Oak and Ocean Retreats LLC**, a Florida limited liability company. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
### 1. **Scope & Consent**
This Privacy Policy applies to all visitors and users of the Shell Yeah! website, booking platforms, and any other services offered online. By using our site and services, you consent to this Privacy Policy and our terms of use.
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### 2. **Information We Collect**
We may collect and process the following types of personal data:
- **Contact Information:** Name, email address, phone number
- **Reservation Details:** Dates of stay, number of guests, special requests
- **Payment Data:** Collected and processed securely via third-party platforms (we do not store credit card data directly)
- **Communications:** Emails, messages, or phone interactions with us
- **Device & Usage Data:** IP address, browser type, operating system, referral URLs, pages visited, and timestamps
- **Cookies and Tracking Technologies:** Preferences, session data, analytics
We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it promptly.
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### 3. **How We Use Your Information**
We use your information to:
- Process and confirm bookings
- Communicate with you before, during, and after your stay
- Provide customer support and respond to inquiries
- Personalize your experience and recommend services
- Improve our website and services through analytics
- Comply with legal obligations
We do **not** sell your personal information to third parties.
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### 4. **Cookies & Tracking**
We use cookies to remember user preferences, improve performance, and conduct analytics. You can control cookie settings in your browser. Some features may not function properly if cookies are disabled.
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### 5. **Disclosure of Information**
We may share your personal data with:
- **Service providers** (e.g., hosting, customer support, booking platforms) under contract
- **Legal authorities** if required by law or for legal protection
- **Successors** in the event of a merger, acquisition, or asset sale
We will never share your data in ways that are inconsistent with this policy without your explicit consent.
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### 6. **Your Rights**
#### California Residents (CCPA/CPRA):
You have the right to:
- Know what personal data we collect, use, and disclose
- Request deletion of your personal information
- Opt-out of the sale or sharing of your personal data (we do not sell data)
- Correct inaccurate data
- Limit the use of sensitive personal information
Submit a request by contacting us at: hello@oakandoceanretreats.com. We will respond within 45 days.
#### European Residents (GDPR):
You have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Data portability (receive your data in a structured format)
- Lodge a complaint with a supervisory authority
To exercise your GDPR rights, contact us via email. We respond within 30 days.
#### Florida Residents:
While Florida does not currently have a comprehensive data privacy law, we voluntarily follow best practices in data transparency, consent, and user control to protect your information.
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### 7. **Data Security**
We use commercially reasonable security measures to protect your data, including SSL encryption, secure servers, and access restrictions. No system is 100% secure, so please use discretion when sharing sensitive data.
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### 8. **Data Retention**
We retain personal information only as long as necessary to fulfill the purposes described in this policy, including legal or tax obligations. You may request that we delete your data, subject to lawful exemptions.
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### 9. **Third-Party Links**
Our website may contain links to third-party services (like Airbnb or Stripe). We are not responsible for their privacy practices. Please review their policies independently.
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### 10. **Policy Updates**
We may update this Privacy Policy periodically. The revised version will be posted here with an updated effective date. Continued use of our site constitutes acceptance of any changes.
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**Questions or Concerns?**
Reach out anytime by mail:
Oak and Ocean Retreats LLC
1626 N Liberty St
Jacksonville FL 32206
